All payments are currently processed by PayPal. You do not need a PayPal account to purchase from our store although if you already have a PayPal account you may use it. We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
We prefer electronic payment but we can also accept also accept cheques or postal orders. To order and pay this way please email all your order details (item, colour, chain length, etc) to email@example.com.
If you pay by cheque or a PayPal echeque please note that your order will not be dispatched until payment has cleared.
How much is P&P?
Spend up to £29.99 and postage and packaging is £2.50 within the UK. If you spend over £30.00 the postage goes up to £3.50 and we automatically send Recorded Delivery! Please note that the overseas postage charge of £1 is extra to this standard cost.
Can I request Recorded or Special Delivery?
All orders over £30 are automatically sent via Recorded Delivery. If your order is less than £30 but you would like Recorded Delivery please email us and we can arrange this for you for a small fee. If you need your order urgently please email us and if possible we will arrange an immediate dispatch. Special delivery can be added to your basket HERE but please email us first to check that this service is available on your order.
As soon as payment is received we will dispatch as quickly as we possibly can. Most orders will usually take 1 - 3 working days to dispatch.
PLEASE NOTE - During busy periods, like November, December and during our Sales, dispatch can take up to 7 days.
All orders are sent first class and orders over £15 will require a signature upon receipt. If you need an item urgently or would like to track your order please email us at firstname.lastname@example.org.
Please add the £1 International shipping charge to your basket before you check out. See here for more information. This charge is then added to the standard shipping costs.
How much is my order in Euros/ Dollars etc? Please use this free online currency convertor to check your order in other currencies.
Brass has a tendancy to dull and tarnish over time. Keep it shiny and happy - polish regularly with Brasso. To get your silver plated items looking sparkly and new rub gently with a silver cloth or wipe lightly with mild soapy water.